Overview

Training Specialist – Operations Jobs in Hertford – England at Parkside Office Professional

Title: Training Specialist – Operations

Company: Parkside Office Professional

Location: Hertford – England

Type: Full Time

Category: IT/Tech

Our client is recruiting for a Trainer to join their Customer Operations Team, you will be responsible for continually reviewing the effectiveness, efficiency and quality of team and business needs. You will also be responsible for maintaining and promoting internal communications and delivering the highest standards of customer satisfaction.

Your creativity is needed to design, develop, deliver and evaluate training for the Customer Operations team.

Your expertise are needed as below;

Expert knowledge and practical experience of using contact centre technology to effectively train, coach and support others

Demonstrable experience of building expert knowledge and practical experience of departmental processes, work instructions, products and services in order to effectively train, coach and support others

Ability to successfully use a range of training media (various forms of presentation equipment, web based tools, etc) matched to training objectives, audiences and learning styles

Ability to effectively develop and deliver technical training to non-technical users

Expert knowledge and practical experience of using contact centre technology to effectively train, coach and support others

Our client offers a competitive bonus and benefits scheme, 26 days of holiday goodness and a rather generous pension scheme. With full private medical cover and 50% off your annual gym membership. For a fabulous role in a fun, social activities, team nights out and outdoor bonding events please apply today.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

 

About Parkside Office Professional