Overview

Trainee Shift Manager Job at SPAR Ireland in Celbridge, County Kildare

Job Description

Texaco Spar Service Station, Celbridge, Co Kildare is an exceptional store with an award winning team. It’s part of the H2 Group, one of Ireland’s fastest growing forecourt retailers. We offer fantastic career opportunities for enthusiastic and hardworking individuals.

We currently have a vacancy for a Trainee Shift Manager in our store. This is a full- time role and successful applicants must be fully flexible to work hours to meet the store requirements. Availability to work evenings and weekends is essential. You will be working as part of a dynamic team reporting to the Store Manager. You will support the Store Manager in ensuring the store operates efficiently and professionally thus ensuring exceptional store performance, high profits and exceptional customer service. At H2 Group we have a clear career path progression in place for those who have the appropriate skills, drive and ambition.

SUPERVISORY

Assist in the supervision of the retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level

Ensure high quality and consistent customer service is provided at all times

To assist in the supervision of the effective induction and training of employees

Assist the Store Manager in the effective management of retail sales team performance

CUSTOMER CARE

To ensure customers receive high quality and consistent service at all times

To deal with and rectify customer complaints in an effective and pleasant manner and ensure that all complaints are reported in the appropriate manner

To be involved in necessary store improvements following customer complaints

OPERATIONS

Ensure housekeeping in the store is maintained at an optimum level

Assist in the implementation of in-store sales and promotions

To communicate with retail sales team regarding in-store sales and promotions

To ensure the appropriate cash register and cash handling policy is adhered to

Ensure that best practices are in place in the department including merchandising standards/store set up & finish and the running of promotions.

STOCK MANAGEMENT

Ordering of stock

To assist the Store Manager in preparations for stock take and supervise where appropriate

To assist the Store Manager in minimising stock loss through wastage, damages and pilferage

Ensure food management and waste systems are adhered to by retail sales team

Check to ensure adequate stock is available for customer’s needs

Ensure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stock

LEGISLATION & SECURITY

To ensure secure opening and closing procedures with the Store Manager

To assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislation

To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated

Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team

To achieve targets as agreed with Store Manager

Escalate issues to Store Manager as appropriate

To communicate with the Store Manager on an on-going basis

To undertake other additional duties as may be assigned by the store manager

The ideal candidate will possess many of the below attributes:

Minimum of 2 years retail experience

Ability to work on own initiative

Excellent interpersonal skills

Passion for providing excellent customer services

Understanding of employment, health & safety , HACCP, and consumer legislation

Committed to continually improving standards

Self-motivated & ambitious

Computer literate

About Company

Company: SPAR Ireland

Company Location:  Celbridge, County Kildare

About SPAR Ireland