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Overview

Trainee Job at Miratech – in Cyprus Station

Job Description

Company Description*
What We Do*
Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.
By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989.

Job Description
We are inviting Talented Trainees to take part in our Professional Services Consultants Trainee Program, grow to Genesys PS Consultant and become a part of a big development team that participates in the support and development of software products.
The goal is to achieve the level of proficiency that will allow specialists to work independently in IT projects.
Our customer is an American multinational healthcare and insurance company that is one of the world’s largest healthcare companies. Their employees work to help provide a full range of health benefits, enabling affordable coverage, simplifying the health care experience, and delivering access to high-quality care.
Responsibilities:

  • Performing tasks defined by a team lead.
  • Reporting to the team lead on a weekly basis.
  • Participation in a project, from working with documentation and requirements to supporting the implemented functionality.
  • Participation in various tasks and training enhancement.
  • Active involvement into the learning and studying process.
  • Communication with customers, project managers and developers.

Qualifications

  • Bachelor’s Degree in Computer Science / Computer Engineering or related fields.
  • English – at least Intermediate.
  • Responsible approach to tasks and willingness to learn fast.
  • Attention to details, result-oriented attitude, and problem-handling skills
  • A positive and resilient mindset and high stress tolerance.
  • Strong team player, ability to think out of boundaries of a separate task (good product knowledge).
  • Good communication skills, critical thinking.

Nice to have:

  • Experience with Genesys.
  • Experience in installation, configuration, deployment, integration, and customization of Contact Centers.
  • Knowledge of troubleshooting and support of Contact Centers.

Additional Information*
We offer*

  • Strong career opportunities for professionals
  • A variety of international projects and mobility across projects
  • Professional development support and professional certification opportunities
  • Competitive compensation, advanced bonus systems
  • Flexible working schedule with a remote possibility
  • Corporate, social and cultural events

Job Type: Full-time

About Company

Company: Miratech –

Company Location:  Cyprus Station

About Miratech -