Telesales Representative Job at RV Astley Ltd in Aldridge

Job Description

Immediate Start Required

We are looking for an enthusiastic Telesales Representative to process sales for our company. You will be responsible for closing sales over the phone and maintaining good customer relationships.

The successful candidate will join the existing sales team within our long established family run, home interior B2B design and manufacturing company.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.


  • Contact potential or existing customers to inform them about a product or service
  • Answer questions about products or the company
  • Ask questions to understand customer requirements
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Keep records of calls and sales and note useful information

There will be no cold calling within this position


  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Experience in Sage 200 software preferably
  • Ability to learn about products and services and describe/explain them to customers
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Able to work well under pressure
  • Able to work well individually as well as part of a team
  • Outstanding interpersonal skills with the ability to resolve issues and address complaints

Job Type: Temporary Maternity Cover

Office Based Position

Salary: Dependant on experience

Contract length: 12 months

Expected start date: 01/12/2020

Job Types: Full-time, Temporary



  • 8 hour shift
  • Monday to Friday
  • No weekends


  • telesales/sales: 1 year (Preferred)

Work remotely:

About Company

Company: RV Astley Ltd

Company Location:  Aldridge

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About RV Astley Ltd