Tax Services Client Specialist Job at Citi – in Dublin, County Dublin
The Tax department’s purpose is to ensure that clients receive the most advantageous withholding tax rates possible on their cross border income under the network of double taxation treaties (DTTs). The available benefit provided is based upon the documentation the client provides to the Tax department, their domicile, entity type and the current GTS tax product offering.
The unit provides customer support and interacts on the client’s behalf with national tax authorities, local market custodians and other departments within ICG Operations. As the DTTs upon which the service are changed or revised, the unit must adjust processes and procedures to meet new market requirements on a regular basis.
The tax department is an Operations team that specialises in obtaining relief at source (RAS) and tax reclamation for Citi clients.
The documentation unit is responsible for the review and approval of client local accounts opened in investment markets, review and processing of client tax documentation, application of RAS in the local markets of investment, renewal of expired tax documents annually, and the implementation of any market changes relating to double taxation treaties.
Responsible for investigating all Tax operational service and processing related client questions for assigned Global Custody client relationships and across the wider client base.
Technical understanding of tax treatment of instruments across all markets under Citi’s Custody Tax Service offering including cross border held securities.
Maintain a high level of understanding Income and Corporate Actions knowledge across all relevant markets to address Tax related enquiries.
Ability to compile presentations and present in front of a senior client and internal audience on a regular basis.
Leadership of regular calls and meetings for Custody clients.
Demonstrate strong working relationships with peers across Asset Servicing, Settlements and On-boarding teams.
Root cause analysis of service enquiries and demonstrate responsibility to reduce enquiries through trends and themes.
Liaise with internal partners and Citi’s network of sub custodians to ensure withholding tax services are accurately applied and maintained.
Ensure MIS is maintained at all times and presented to senior managers through regular meetings.
Regular reviews of tax services applied to client’s accounts, with responsibility of identifying and resolving potential risks.
Experience and Skills
Operations experience, preferably related to Tax, Income, Corporate Actions or Securities Funds Services.
Exceptional candidates who do not meet these criteria may be considered for the role provided they can demonstrate the necessary skills
Ability to multi-task between job processes throughout the day.
Process high volumes of work with excellent accuracy and attention to detail.
Work well under pressure and meet strict deadlines.
Strong investigation and reconciliations ability.
Ability to work on own and as part of a team.
What we Offer
This position provides opportunity for growth against a technical product dealing directly with some of Citi’s largest customers. Through liaising with multiple processing teams across the Tax and Asset Servicing business, in addition to Citi’s network of Sub Custodians, successful candidates will develop significant knowledge of the Global Custody business and double taxation treaties.
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
Competitive paid annual leave
A non-contributory pension scheme with strong employer contributions
Life assurance cover
Citi fully covers medical insurance for all employees with generous day to day benefits as well as hospital cover
Citi also supports a further education policy
Wellness program – on site Occupational Health Centre plus a series of informative talks on topical health related subjects
Job Family Group:
Operations – Transaction Services
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Company: Citi –
Company Location: Dublin, County Dublin