Sourcing Officer (x3 posts) Job at Norfolk County Council – in Norfolk
£22,183 to £24,491per annum (Scale F)
37 hours per week
1 x Permanent contract
2 x Temporary contract/secondment opportunity for 9 months
The arranging of care plays a pivotal role in Adult Social Care, and with an ageing population, this has never been more important.
The Brokerage Service is a highly professional operation within Adult Social Services, that aims to source care and complete contracts for Norfolk’s adults.
This is an exciting phase within the Brokerage Service, and to help us deliver a high-quality service we are looking to recruit professional, hard-working, personable and organised individuals. Ensuring a high level of accuracy, while delivering care and support that meets an individual’s needs.
You will be responsible for delivering high quality Customer Service while delivering against Key Performance Indicators (KPIs).
You will take a proactive approach and will actively arrange a wide range of care packages for adults with care and support needs, within the prescribed timeframes, budget and quality using a range of electronic systems and information resources.
You will also undertake analysis and make recommendations to social care professionals for packages of care.
If customer service is your passion and you have delivered high quality customer service we would love to hear from you.
Knowledge of Social Services would be an advantage.
All our office-based roles are currently working from home as part of our Smarter Working plans and to support the health and safety of all our colleagues. We anticipate that working remotely will be a key feature of this role and when offices re-open your office base will be County Hall, Norwich. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
To view further information regarding the vacancy please click on the link below:
65939 SSLE information pack 05-21.doc
Redeployment closing date: 11 May 2021
All other applicants closing date: 17 May 2021
Interviews will take place via video technology.
Company: Norfolk County Council –
Company Location: Norfolk