Senior Student Experience Officer Job at University of Sheffield – in Sheffield

Job Description

Job Reference Number: UOS029376

Job Title: Senior Student Experience Officer

Contract Type: Open-Ended

Working Pattern: Full Time

Faculty: Arts & Humanities

Department: Digital Humanities Institute

Salary: Grade 6: £26,715 – £30,942 per annum.

Potential to progress to £33,797 per annum through sustained exceptional


Closing Date: 5th August 2021

The Digital Humanities Institute (DHI) is located in the Faculty of Arts and Humanities at the University of Sheffield. The DHI is

one of the UK’s leading centres for Digital Humanities, providing technology research, computational research and online

publishing for over 100 humanities research projects at more than 120 universities and organisations in the UK and

internationally. The DHI’s team of research software engineers work with academics and non-academics on collaborative,

multi-stakeholder projects in which the principal deliverables are online resources or software and which the DHI will then

maintain and keep publicly accessible over the long term.

Established in the early 1990s, the DHI intends to build on its reputation and expertise from 2021 onwards by delivering new

postgraduate taught programmes; the MA Digital Culture and Communication which explores the ways in which digital

technologies are transforming human experience and artistic and humanistic practices, and the MA Cultural Data

Management and Communication which develops and deepens understanding of the principles and methods of managing,

analysing and communicating different types of cultural data.

We are seeking to recruit a Senior Student Experience Officer on an open ended, full-time contract. This is a unique

opportunity to join a highly motivated team of academic and administrative professionals in a highly supportive environment.

Reporting to the Deputy Faculty Director of Operations, the Senior Student Experience Officer will administratively

co-ordinate the learning and teaching function for the Digital Humanities Institute (DHI) and related student-facing activities.

The post-holder will ensure delivery of a high-quality customer-focused service to staff and students and the effective and

timely delivery of the administrative processes which underpin core business functions throughout the student journey, from

admission and onto the alumni community. This includes internal and external communications, admissions, registrations,

assessment, teaching delivery, pastoral care, quality assurance, the management of module and programme information, and

alumni relations.

This varied role will require the post-holder to work creatively and collaboratively across the DHI, the Faculty and the wider

University with all constituents (academic staff, professional service teams and students) to strengthen and develop key

processes, and to maximise the potential of the Professional Services team in support of the DHI’s goals and objectives. The

post-holder requires excellent organisational and communication skills and the ability to manage a challenging workload.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions

complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research,

teaching and student experience.

About Company

Company: University of Sheffield –

Company Location:  Sheffield

Job Category:

About University of Sheffield -