Overview

Senior Sales Operations Specialist Job at Mirantis – in London

Job Description

Company Description

Mirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge. Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Reliance Jio, STC, Vodafone, and Volkswagen.

Job Description

Mirantis is seeking an experienced Senior Sales Operations Analyst to be a key contributor to the International Sales Team to help contribute to Mirantis’ long-term growth.

The successful candidate can be remote but must be located in EU (preferably London).

In this role, you will be responsible for all aspects of order management within the Sales Operations group and will have a diverse set of responsibilities. The Sales Operations Team plays a critical role in facilitating and reinforcing the coordination and collaboration between Sales, Finance, Legal, Marketing and Product to maximize sales and customer success and is a vital cog in the quote to cash cycle.

You will support our sales professionals and others through the design, implementation, and operational execution of end-to-end processes and tools.

Responsibilities:
Responsible for the processing of orders for subscription, services, royalty and training products. Must possess strong contractual understanding on elements that comprise of “clean” booking, subscription entitlement validations, and act as liaison with/for the field and the customer for any processing issues.

Facilitate opportunity/deal approvals in Salesforce to ensure accurate quoting (pricing, discounting, product configurations)

Ensuring accurate order processing including validation/integrity check of orders in Salesforce.com, discount approval processing/recording, & understanding of export screening requirements and documentation. Responsible for invoicing reconciliation with the Finance team.

Knowledge of order management practices for partner and direct accounts including working closely with Direct Sales and Partner teams.

Responsible for document control of sales operations contractual templates, approval processes

Updates documents workflows as procedural changes occur

Processing of document signatures using DocuSign (recording of completion and communication)

Update contracts database as customer agreements executed

Develop and prepare monthly/quarterly contract status reports

Assist Sales Operations with data cleanup in Salesforce

Maintain and develop necessary Salesforce reports

Lead projects and initiatives focused on improving productivity and simplifying processes throughout the sales organization

Be the main sales focal point for scoring, qualifying and distributing market qualified leads between our Salesforce and partner network

Assist in providing training and enablement to the Sales Team as new procedures are implemented

Qualifications

5+ years of sales operations order processing experience

Strong analytical skills and effective decision-making ability

Proficient with Excel, Word, and PowerPoint

Salesforce or CRM system administrator experience.

Strong oral and written communications and presentations skills

Ability to organize and prioritize, maintain attention to detail, and work under critical time-frames

Able to support traditional software company end of quarter peak timelines

Additional Information

What does Mirantis offer you?

Work with an established Silicon Valley leader in the cloud infrastructure industry.

Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.

Be a part of cutting-edge, open-source innovation.

Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.

Receive a competitive compensation package with strong benefits plan and stock options.

Mirantis ranked in the top 50 of G2’s Best IT Cloud Products of 2021!

About Company

Company: Mirantis –

Company Location:  London

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About Mirantis -