Senior Customer Support Engineer Job at Cummins Inc. – in Darlington

Job Description

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Senior Customer Support Engineer – NPI to join our team specializing in Customer Support for our Components Business in Darlington.

In this role, you will make an impact in the following ways:

– Obtaining input from stakeholders such as technical managers, project leaders, other product and manufacturing engineers and supplier partners to deliver information and recommendations that lead to quality product decisions.

– Applying knowledge and existing experience to take action and make decisions that progress projects forward without sacrificing project quality expectations. Examples of these decisions include day to day project details, analysis or test work instruction details, coordination across discipline areas, etc. that are necessary to make quality progress.

– Applying and improving processes such as SOP, iDFMEA and tools such as 7-step problem solving, design review checklist and other specialized tools required to support the processes and enable high quality decision making.

– Delivering independent execution of established and emerging work processes and systems, while still developing technology or product knowledge.

– Leading the development and improvement of work processes and systems across a functional discipline area within a business unit site.

– Providing support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role.

To be successful in this role you will need the following:

– Degree level qualification in Engineering related subject

– Ideally have worked in a Mechanical Engineer / Design Engineer role previously

– Previous experience working with heavy or industrial machinery

Compensation and Benefits

Basic Salary: £39,901 – £48,900

Defined contribution pension scheme – company contributions up to 9%

Annual bonus plan – target 8% (based upon company performance)

Private medical insurance

Health cash plan – support towards medical, optical and dental costs

Health screening

Life assurance

25 days annual leave plus public holidays

Company car or cash allowance

Employee discount scheme – covering 100’s of retailers

Family friendly policies

Reference ID: CSCE110621

Job Types: Full-time, Permanent

Salary: £39,901.00-£48,900.00 per year


Work remotely:

About Company

Company: Cummins Inc. –

Company Location:  Darlington

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About Cummins Inc. -