Sales Advisor Job at Fields Associates Ltd in Newcastle upon Tyne
Sales Advisor – Fields Data Recovery
· Full time & Permanent
· Basic Wage £18,138 Per Year OTE of £25k+ bonus based on customer uptake
· 40 hours per week – 9:00am until 5:30pm on Monday to Friday (30 mins unpaid Lunch)
· Working from home full time
· On-going training
About the Company
Fields Associates Limited is an international organisation offering computer forensics and data recovery services worldwide. The largest branch is Fields Data Recovery which has expanded throughout Europe and USA as well as Thailand in recent years. Fields Data Recovery is a Pencoed based company that was established 17 years ago.
You will be handling calls from existing clients as well as clients that are interested in using our service, Cold calling is NOT part of the job description. Mostly you will be.
· Handling UK incoming/outgoing client enquiries;
· Addressing client queries;
· Transferring calls to relevant departments and liaising with the Enquiry/Technical teams
Due to the current pandemic 90% of our workforce is currently working from home. The successful candidate will be provided with all the equipment needed to carry out their duties from home – including – PC, Telephone, Mouse, Keyboard, Headset etc.
The only thing you need to provide is a good internet connection and a willingness to learn quickly.
All inductions and training will be completed virtually.
Skill levels required:
· English speaking;
· Prior experience in a call centre or sales environment;
· Excellent communication skills;
· Experience of/interested in Information Technology;
· Able to work under pressure.
Personal qualities required:
· Have outstanding communication skills
· Be punctual and have a strong work ethic
· Work independently and be self-motivated
· Professional attitude
· Be willing to problem solve
Reference ID: FDR2020
Expected start date: 23/11/2020
Job Types: Full-time, Permanent
Salary: £18,138.00 per year
Company: Fields Associates Ltd
Company Location: Newcastle upon Tyne