Product Owner Job at Communisis – in Home Based

Job Description

About Us

Communisis is in the business of marketing services. We optimise marketing activities by adding value to customer and prospect communications, online and offline. We work with our customers on the planning, creation and delivery of their marketing communications and POS material.

Communisis has built its organisation to deliver on this, with a unique combination of market and consumer insight, customer communications strategy, technology and transformational expertise.

The role

This role can be remote based. Some travel to our Leeds and Liverpool site/s may be required from time to time for key meetings

The Product Owner is responsible for maximising product value – you will own the product and are accountable for everything related to the product. You may be responsible for a single product or cover multiple products. You will be responsible for defining product vision and roadmap and participating in prioritising against other products to ensure maximum ROI.

This role has significant relationships and responsibilities outside the local team, including working with other Product Owners, Supplier, Solutions Architects, Service Management, Customers, Business Owners, Sales and Client-Facing functions and other stakeholders.

Key responsibilities

Product roadmap – own the product roadmap. Define the product roadmap to ensure the product is fit for purpose now and in the future. Ensure the product roadmap is well known and accepted by the senior stakeholders within Communisis.

Product Backlog ownership – Responsible for product backlog management including defining and communicating product goal; ordering, creating, and communicating product backlog items; making backlog transparent, understood, and visible.

Forward Plan the release windows– working closely with the supplier IT and customers to agree a forward-looking release schedule. Working with release managers from different portfolios across IT and centralizing view of all releases to ensure your releases are within an acceptable release slot.

Delivery – Key member of agile delivery team. Accountable for the delivery of the product roadmap, supporting the Communisis and 3rd party supplier agile delivery approach and ensuring the correct balance between features and technical debt are delivered; it is crucial to balance long-term product health and value delivery in line with the Product and Service Strategy. Clearly defining user stories, acceptance criteria and definition of done for delivery teams and acceptance of completed functionality for product releases.

Release/Change Management – Define Product Release cycle, liaising with Release and Change Management to ensure minimal customer impact when product features are released, or enhancements made.

Service Direction – keep abreast of industry developments for both clients and supporting technology services within your product area and ensure Communisis remain current. Continually working towards making improvements in the release process.

Documentation and Collateral – ensure product workbook is compiled, updated on product enhancement release, and is made available to service management support teams as part of release acceptance criteria. Ensure this collateral aligns with the Communisis Enterprise Architecture to support the complete end-to-end view. Ensure the new capabilities can be requested easily via the service request process.

What you’ll bring

You will be Agile fluent and will have experience in managing product backlogs to deliver value for the customer and Communisis.

A good understanding of ITIL process and procedures

Background or strong interest in technology innovation

Client Engagement with strong stakeholder management skills with ability to push back against senior stakeholders where needed.

A good understanding of the product technology that supports execution activities.

Able to express and attribute a commercial value to a product feature or enhancement.

Manage Product budgets and costs during the product life cycle.

Experience in producing training materials, FAQ documents etc

Project management and co-ordination of release activity.

Understanding of CI/CD pipelines etc.

Job Reference: CM02024

About Company

Company: Communisis –

Company Location:  Home Based

About Communisis -