Performance Analyst Job at Department for Education – in Manchester
National minimum – £49,861, London minimum – £53,419
DFE – Early Years and Schools Group
Type of role
Flexible working, Full-time, Part-time, Compressed Hours
Number of posts
Manchester, North West, M1 2WD : City of Westminster, London, SW1P 3BT
About the job
Department for Education (DfE) is responsible for children’s services and education, including higher and further education policy, apprenticeships and wider skills in England. We work to ensure opportunity is equal for all, no matter their background or family circumstances.
Working within the Teacher Services division of the Teacher Workforce Directorate, the Performance Lead will be responsible for building up performance analysis capability across the department’s teacher-facing digital services. They will develop an analytics data strategy for the Becoming a Teacher service line and define analytics data needs and stories for individual service teams. They will work alongside existing performance analysts, developers, data engineers, policy designers and other digital professionals within each service team to deliver the strategy and begin to analyse trends across the journey. They will use evidence to make a real-world impact on the delivery of these services by proactively developing the evidence base and influencing key decisions, championing the use of data and evidence-based decision making within the Department. The individual will be required to liaise with key stakeholders inside DfE, such as teacher recruitment analysts, to build out the maturity of service line performance analysis and reporting. In particular, the Performance Lead will head a team that uses service data to enable the Department to make data driven, user-centred decisions.
The “Becoming a Teacher” journey includes a range of digital services which future teachers interact with:
Get Into Teaching website: This service is the main destination for users who have interacted with the Get Into Teaching marketing campaign, providing information about teacher training, including funding and training options. Its purpose is to inspire and attract people to continue their journey into teaching
Get School Experience: This service helps people find and request suitable experience in a school near them, to help inform their decision making on the career.
Find Postgraduate Teacher Training: This service allows candidates to find postgraduate teacher training courses that are right for them, so they can apply.
Apply for Teacher Training: This service allows candidates to apply for suitable courses for them, and schools and universities to manage the applications they receive for teacher training.
Register Trainee Teacher Data: This service supports schools and universities to input relevant data about their trainee teachers.
Teaching Vacancies: This service allows schools to list teaching jobs for free, and allows jobseekers to search for and apply for roles.
Define and implement the analytics data strategy for the Becoming a Teacher service line, including: mapping analytics data across the journey, understanding how analytics data could be joined up and working with technical colleagues to ensure composite data sources become available
Work across product teams, and the teacher recruitment analysis division, to ensure data is captured, structured and analysed in a joined up way. This will include working with existing performance analysts within service teams to create dashboards and run reports across the services.
Suggest improvements, in the form of user stories, to product teams to ensure continuous improvements of DfE’s Becoming a Teacher services
Responsible for the accuracy and quality of service line performance data collected and analysed
Build relationships and understand stakeholder needs in order to ensure data has a positive real-world impact
Remove blockers and act as an escalation point for key issues
Be an ambassador for analytics across communities, departments and government
Proactively share knowledge and promote a data-driven culture as a leader in the community
Be a coach and mentor for senior performance analysts, performance analysts and associate performance analysts, with likely line management of junior staff
Work with technical architects to identify gaps and weaknesses in underlying data structures on which good analytics can be built.
Broad technical understanding (performance analyst): A confident SQL user with experience in a range of cloud-based analytics tools – for example, Google Analytics (or other web analytics tool) or Google BigQuery (or other data warehouse). Exploits opportunities through the recognition of new digital technologies to enhance analytical capability in alignment with business goals.
Communicating analysis and insight: Able to communicate relevant, compelling stories using the most appropriate medium. Able to give complex recommendations at a tactical and strategic level. Presents analysis and visualisations in clear ways to communicate complex messages. Is able to communicate negative and positive information to stakeholders.
Performance measurement: Oversees the development and consistency of performance measurement frameworks across the Becoming a Teacher service line and ensures these frameworks are aligned to business needs and strategy.
Undertaking analysis and providing insight: Understands, teaches and supervises a wide range of analysis techniques. Can help organisations create and learn from strategic insights. Able to apply innovative approaches to resolve problems.
Verification and validation of data and analysis: Has a deep understanding of relevant data sources, tools and systems. Uses appropriate approaches for verifying and validating data and analysis. Influences senior stakeholders over data approaches. Coaches and mentors others.
The following criteria would be beneficial but not essential:
Understanding analysis across the life cycle: Able to develop sustainable support models. Able to identify and deal with potential risks across or between all phases of the life cycle. Able to coach others. Able to contribute to the assessment of other teams, providing guidance and support as they move through the life cycle phases. Leads and champions best practice, and identifies improvements to current approaches.
Understanding constraints (performance analyst): Able to influence, challenge and coach. Able to anticipate how constraints might change and knows where to challenge or remove constraints. Has a very strong knowledge of security and data privacy. Describes and works within environmental constraints, finding the most appropriate solution for users.
User-centred analysis: Gives direction on which tools or methods are to be used. Able to use performance data to bring insight and expertise to how user needs have changed over time and ensure these are met. Applies strategic thinking in how to provide the best service for the end user. Considers the political strategy and implications of any analyses and insights.
Desirable criteria will only be assessed in the event of a tie break situation to make an informed decision.
We’ll assess you against these behaviours during the selection process:
Changing and Improving
Managing a Quality Service
Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.
As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.
You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the Queen’s Birthday privilege holiday and 8 days’ bank and public holidays.
We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.
As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.
Company: Department for Education –
Company Location: Manchester