Motor Claims Insurance Manager Job at Kindertons Accident Management in Crewe

Job Description

The Kindertons Group are looking to recruit a Motor Claims Insurance Manager.

The incumbent will have accountability for management & control of all indemnity spend for Kindertons own fleet claims ensuring strong technical leadership, best practice claims handing and governance of the self-drive insurance policy.

Responsibilities will include

  • Management of all processes for claims against the Kindertons Self-Drive Hire Policy delivering efficient and effective cost management from strong intervention and cost mitigation delivering low loss ratios.
  • Management of financial budget of £6.5m, tracking and reporting to business as to how this budget is spent, advising business on release of funds back into the business
  • Manage, motivate and lead the Self-Drive Team members performing frequent technical and performance management reviews
  • Maintain and develop relationships with suppliers, exercise oversight and governance
  • Identifying risk trends and advising fleet Ops accordingly
  • Identify and manage fraud claims against the business
  • Management of debt book of approximately £800k (repairs and loss of profit)

The successful candidate should have knowledge and experience of

  • Management of indemnity spend
  • Personal injury including the MOJ portal
  • Financial Budgeting and Reporting
  • Proven track record in Operations Management
  • Awareness of At Fault processes, FCA procedures, TCF and conduct risk framework.
  • In-depth understanding of the Insurance industry with a bias to at fault claims processes

Whilst the skills and abilities below are considered to be required

  • Must have strong leadership and people management skills
  • Possesses the ability to resolve operational issues in a timely manner as and when they arise being responsive to work provider’s requirements
  • Ability to interpret and analyse management reports Ability to motivate others, set objectives and attain targets
  • Proven ability to meet deadlines
  • Proven ability to meet deadlines
  • Excellent communication and presentation skills

The role offers a competitive salary between £35,000 and £50,000 per annum dependent on experience.

In addition to

25 Days Holiday plus public holidays with 5 days carry over

Company Pension Scheme

Home/Office working

Casual Dress

Subsidised onsite kitchen

Onsite Parking

1000’s of discounts on retail, utilities, entertainment and dining out

We reserve the right to close this vacancy once we have found a suitable candidate.

Job Types: Full-time, Permanent

Salary: £35,000.00-£50,000.00 per year


  • Company pension
  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Sick pay
  • Store discounts
  • Work from home



  • Insurance: 3 years (Required)
  • Insurance Management: 1 year (Required)


  • GCSE or equivalent (Required)

Work remotely:

COVID-19 Precaution(s):

  • Remote interview process
  • Plastic shield at work stations
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place

About Company

Company: Kindertons Accident Management

Company Location:  Crewe

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About Kindertons Accident Management