Mentor – Employability programmes Job at Generation UK & Ireland – in London

Job Description


As a Programme Mentor, you’ll sit at the heart of Generation UK&I, in the Curriculum, Mentorship, and Instruction Team and will play an integral role in delivering high-quality programmes. You will work closely with instructors and will lead on learner support, engagement, and employability skills building. You’ll report to Kate Mara (Mentor Coach) and work closely with others in Mentorship and Instruction teams. You will also work closely with the regional teams to set up and onboard cohorts and support learners into employment after graduation.
You will work closely with all the students on your programmes (25-30 per cohort), supporting the selection process, helping students to plan how to address barriers they expect to come up against, and being their primary point of contact when something unexpected arises. You will be a constant presence in the virtual classroom, supporting the instructor to create the learning culture and providing extra input for students as required. You’ll make the difference between a problem that is too great to be overcome and a bump in the road.
Salary: £28,000- £32,000

Here are the core attributes we think you’ll need to succeed in the role:
Resourceful – you know how to find things, solve things, answer questions, reach people.
Organised – you can efficiently and effectively execute many different things at the same time.
Emotionally intelligent communicator – you engage well with young people, colleagues, partners, employers.
Sound judgement – you work independently, and when faced with issues react calmly and logically.
Passionate about the cause – you have a demonstrated interest and motivation to support those from a disadvantaged background.
Tech savvy – you are comfortable using multiple tech platforms, including Zoom, Salesforce, Google, Slack
Curious- you are a life-long learner and a development-focussed type of person

Generation’s mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible.
We are a UK registered charity, founded by McKinsey and company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.
Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed over 30,000 people into roles (many of whom have suffered some form of adversity), working with over 2,000 employer partners to date across 10 countries and 26 professions.
Generation UK&I is currently running training to employment programs in London, Manchester and the West Midlands. Recent funding wins mean we are also expanding operations to Dublin and Leeds. We run a range of tech programmes with partners including Amazon Web Services, Multiverse and Infinity Works, as well as programmes supporting people into healthcare and customer service roles.
In 2020, the coronavirus pandemic has transformed the employment landscape beyond recognition, with young people (the majority of the people we help) being the hardest hit. At the same time, the Black Lives Matter movement has rightfully brought issues of social injustice and racism to the top of every agenda.
By joining Generation UK&I now, you will become part of an organisation which is determined to play its part in addressing both of these challenges for people in the UK and Ireland over the coming months and years.

Recruitment, selection and onboarding
Work with programme managers identify candidates with support needs and develop individual support plans
Build rapport with candidates through mentor support conversations and onboarding activities
Work closely with instructors and on-programme teams set learners up for success
Respond to all safeguarding concerns as per the Safeguarding policy, involving other professionals as necessary
Record all concerns in the Safeguarding log as per the Safeguarding policy
Pastoral support and problem-solving
Schedule weekly 1:1 meetings and group sessions with students
Set personal development goals with each learner and track their progress throughout the programme.
Record a summary of 1:1 student meetings and develop individualised support needs plans
Participate in student support meetings with additional stakeholders (e.g. instructor, curriculum lead)
Problem-solve and address barriers to student success
Employability Support
Co-facilitate and lead employment essential sessions
Provide targeted feedback on CVs/Cover Letters for each student.
Facilitate and conduct mock interviews for students, providing specific and constructive feedback
Prepare students to attend employer events, e.g. best practices on networking with employers and making a good first impression
Classroom culture
Maintain in-class presence to promote a positive remote classroom culture over Zoom
Comfortable engaging with learners on multiple online platforms, including Slack and Zoom
Identify any engagement and behaviour issues through spending time in classes and checking in with learners
Set high expectations for student engagement and behaviour
Work with a team of mentors across the UK to explore and share best practices for mentorship
Work with the Mentorship, Curriculum and Instruction team to test and implement new class sessions and employability activities
Work in partnership with local teams to support learner recruitment and learner placement

You are an experienced mentor, driven to provide the best support possible to young people. You are passionate about supporting young adults to reach their full potential and are energized by the thought of supporting a cohort into employment. Your background in mentoring, education or social work means that you know where to turn for specialist support, and how to identify when it is needed.

Specific requirements include, but are not limited to:
Integrity, positive attitude, and self-directed with demonstrated passion for Generation’s mission
Experience supporting young people and unemployed adults
Knowledgeable of safeguarding principles and practices
Experience working across teams and projects
Flexible and a willingness to try adapt in order to problem-solve and increase efficiency

As part of our application process we require candidates to complete a short test. Only candidates who have completed this assessment will be considered for the next stage. Once you have submitted your application, you will receive an email with a link to the test.
Instead of a cover letter, there are 2 questions included in the application which ask for longer answers. These form a fundamental part of our candidate screening, so do please take the time to answer fully.
All employees are required to pass a basic DBS check.
A fair chance
Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.
We believe that the more diverse we are the better we become. More than just encouraging your application, we’re committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.
We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. We look forward to hearing from you

Job Type: Full-time

About Company

Company: Generation UK & Ireland –

Company Location:  London

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About Generation UK & Ireland -