IT Technical Support Analyst Jobs in Washington at Hays Specialist Recruitment Limited
Company Name: Hays Specialist Recruitment Limited
Job Type: Permanent, full-time
Salary: £19,000 – £24,000 per annum
Job Category: Information Technology
Technical Support Analyst Washington (Occasional travel required) Permanent Up to £24k
My client is a well-known organisation who are currently on the market looking for an experienced IT Technical Support Analyst to join them on a permanent basis. As the IT Technical Support Analyst, you will be accountable for ensuring efficient running IT operations and client support for all sites.
You will also be responsible for the following:
All technical support (help desk, email, telephone)
First line support (computers, mobiles, IP telephony)
ERP system users
Communicating with third party vendors to resolve any issues.
Observing the backup systems and performing data restore testing.
Reporting and analysis of help desk data
You will have the following skills experience:
Proven track record working in IT support (crucial)
Good understanding using Microsoft products such as Windows, Office and Terminal Services and Exchange Server
Experience with Veeam Backup & Recovery.
Experience with Microsoft Intune MDM and SQL Server
Must demonstrate the highest level of integrity, discretion and confidentiality to be exercised always.
Excellent attention to detail.
Able to work on your own and in a team environment.
Able to adapt ever-changing working environment and demands placed upon it.
What you need to do now
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