IT Technical Support Analyst Jobs in Washington at Hays Specialist Recruitment Limited

Company Name: Hays Specialist Recruitment Limited

Location: Washington

Job Type: Permanent, full-time

Salary: £19,000 – £24,000 per annum

Job Category: Information Technology

Job Description

Technical Support Analyst Washington (Occasional travel required) Permanent Up to £24k

My client is a well-known organisation who are currently on the market looking for an experienced IT Technical Support Analyst to join them on a permanent basis. As the IT Technical Support Analyst, you will be accountable for ensuring efficient running IT operations and client support for all sites.

You will also be responsible for the following:

All technical support (help desk, email, telephone)

First line support (computers, mobiles, IP telephony)

Active Directory

ERP system users

Communicating with third party vendors to resolve any issues.

Observing the backup systems and performing data restore testing.

Reporting and analysis of help desk data

You will have the following skills experience:

Proven track record working in IT support (crucial)

Good understanding using Microsoft products such as Windows, Office and Terminal Services and Exchange Server

Experience with Veeam Backup & Recovery.

Experience with Microsoft Intune MDM and SQL Server

Must demonstrate the highest level of integrity, discretion and confidentiality to be exercised always.

Excellent attention to detail.

Able to work on your own and in a team environment.

Able to adapt ever-changing working environment and demands placed upon it.

What you need to do now
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