Overview

Intelligence Analyst Job at Everbridge – in London

Job Description

Everbridge: a fast-growing global provider of critical communications and enterprise safety solutions. We currently have a fantastic opportunity for an Intelligence Analyst to be based in our London office.

In this role as an Intelligence Analyst, you will work in our Risk Intelligence Monitoring Center (RIMC), which provides critical information 24/7/365 to our diverse client base. You will be responsible for reporting risk events in real-time; analyzing potential threats, risks, and impacts; and disseminating timely, error-free reports for clients. You will be involved in a range of activities in support of RIMC operations, including direct customer communications and special projects.

What you’ll do:
Monitor a broad range of open source real-time risk events

Analyze potential threats and risks and disseminate error-free reports to customers

Make time-sensitive decisions regarding risk event reporting

Implement operational processes and procedures

Demonstrate advanced analysis and research skills

Display good judgement and discretion in reporting

Manage customer inquiries and interactions in an effective and professional manner

Escalate issues to the appropriate parties

Understand company’s mission, how our work impacts customers, and model company’s core values

What you’ll bring

Bachelor’s Degree in a related field

Consistently follow current events and world affairs

Strong analysis, research, and organizational skills

Flexibility in scheduling, including nights, and some weekends and holidays

Ability to effectively manage high volume of information, prioritize assignments, and maintain composure under pressure

Strong writing skills; fluency in English is required, additional European language advantageous

Strong problem-solving skills

Strong interpersonal skills and ability to work in a team setting

Previous experience with social media and open source research

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Bridger Culture:
At Everbridge, we have a mission that matters – to keep people safe and businesses running during critical events. Our “Bridgers” join Everbridge to make a positive impact on the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives.

We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience.

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Company

Company: Everbridge –

Company Location:  London

About Everbridge -