HEO Correspondence and Briefing Officer Job at Cabinet Office – in Glasgow

Job Description

Reference number



£32,000 – £35,794


Higher Executive Officer

Contract type


Business area

CO – Equalities Hub – Disability Unit

Type of role


Working pattern

Flexible working, Full-time

Number of posts



Glasgow, York

About the job


The Cabinet Office supports the Prime Minister and ensures the smooth running of government – from developing policy, to modernising public services. We welcome talented people from all backgrounds with the skills and the commitment to build a career in the Civil Service.

The Cabinet Office Purpose is:

  • To maintain the integrity of the Union, coordinate the security of the realm and sustain a flourishing democracy
  • To support the design and implementation of HM Government’s policies and the Prime Minister’s priorities; and
  • To ensure the delivery of the finest public services by attracting and developing the best public servants and improving the efficiency of government.

The work Cabinet Office delivers is vast and therefore presents opportunities to develop your skills and experience in a variety of critical government agendas.

An organisation of approximately 7,000 employees, the Cabinet Office is a vibrant, modern and exciting place to work, attracting a diverse workforce which represents the people we serve. Our main offices are in London, but we have staff based around the UK.

At the heart of this are our Cabinet Office values. To deliver our Purpose and help make Cabinet Office a great place to work, we all commit to:-

  • Treating everyone with Respect
  • Actively Collaborate, and
  • Build Trust

We have an aspiration to become the most inclusive employer across the Civil Service. We have a number of staff benefits, including flexible working, and access to a number of staff support networks to ensure we meet this.

Business unit information – The Equality Hub

The Equality Hub drives Government priorities on equality and fairness. The Hub has a particular focus on improving the quality of evidence and data about disparities and the types of barriers different people face, ensuring that fairness is at the heart of everything we do. We work with partners across Government and beyond to develop policy initiatives to help level up the country.

The role being advertised is to work in the Disability Unit, all details can be found within the Job Description.

The HEO Correspondence and Briefing Officer post is in the Disability Unit, a valuable part of the Equality Hub in the Cabinet Office. The Disability Unit was established in November 2019 to bring a fresh approach to disability into the heart of government. We are delivering a manifesto commitment to publish a National Disability Strategy.

Job description

The Disability Unit in the Cabinet Office is looking to recruit an HEO Correspondence and Briefing Officer who will promptly respond to correspondence, parliamentary business and briefing requests.

This is a full-time, permanent appointment and is available both on level transfer and on promotion.

This is a high-profile role and the successful candidate will provide an essential department function and fulfil our duties in engaging with Parliamentarians and the public by drafting and managing correspondence operations for the Disability Unit

Key Responsibilities

  • Hold ownership and oversee the process used by the Disability Unit to manage incoming correspondence, including managing the team’s mailbox and workflow, identifying and assigning work to colleagues where appropriate.
  • Work with policy teams to produce high quality and timely responses to public and Ministerial correspondence, parliamentary questions and briefings.
  • Maintain up-to date lines on the Disability Unit’s top policy areas (Disability Unit’s Core Brief).
  • Logging and processing of correspondence on the Disability Unit’s correspondence system, as well as troubleshooting queries and identifying improvements.
  • Manage a busy workload and be confident in prioritising your work to make the most of your time.
  • Build own knowledge of the policy areas and develop a network of key contacts in the department and across Whitehall.

The successful candidate should be proactive with a keen eye for detail. The ability to anticipate upcoming issues is also important, reacting quickly and efficiently to any potential problems.

The Disability Unit plays a key role in coordinating Government work regarding disability across Whitehall and you will be required to build positive working relationships with a wide range of teams and Other Government Departments.


Specialist Skills / Expertise,


  • Excellent written English and communication skills, with attention to detail including meticulous grammar, spelling and punctuation
  • Ability to write responses to correspondence from the public
  • Excellent organisational skills
  • Delivering at pace and ability to work efficiently to demanding and conflicting deadlines; and adapting to changing priorities
  • Working knowledge of MS Office systems and Google Apps


  • An interest in current affairs
  • Some knowledge of Parliament and Government


We’ll assess you against these behaviours during the selection process:

Delivering at Pace

Communicating and Influencing

Managing a Quality Service


  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service pension.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

About Company

Company: Cabinet Office –

Company Location:  Glasgow

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About Cabinet Office -