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Overview

Group Reservations Executive Job at Press Up Hospitality Group – in Dublin, County Dublin

Job Description

Press Up Hospitality Group is Ireland’s leading hospitality group. With over 60 Venues in the Hospitality and Leisure industry and over 1,800 people on our team, there are great opportunities for advancement across the Group. We are committed to building careers for our best and brightest across all roles. With our continued expansion across Ireland there is a constant stream of new openings and exciting opportunities for growth within Press Up Hospitality Group.

We are currently seeking an experienced Reservations Executive to join the team at Press Up Hospitality Group’s Head Office, Dublin City Centre. If you are exceptional with attention to detail, have experience dealing with high volumes of calls and emails, and are an enregetic team player, we would love to you hear from you!

Reporting to: Head of Revenue

The Role:

  • Dealing with a large volume incoming calls and emails for multiple venues
  • To moniter and action a large volume of emails for all venues and liaise with customers on a daily basis dealing with over 300 calls per day
  • Be accommodating and have a friendly disposition to all customers over the phone and through email
  • To sell the venues as much as possible within the parameters we have
  • Confirming reservations by phone and/or email
  • Ensuring all special requests/bookings are actioned accordingly
  • Monitoring venues bookings to ensure and cancellations or amendments are actioned

Applicant Requirements:

  • Bubbly, enthusiastic,confident
  • Teamplayer
  • Computer literate with experience on Opera
  • Fluent English is essential
  • Professional telephone manner
  • Strong Attention to detail
  • Super organisational skills
  • Previous front desk experience in a high volume hotel

Benefits:

  • Continual training and development
  • Career progression within the Group
  • Free staff meal on shift
  • Gratuities *
  • Press Up Hospitality privilege card, entitling you to many discounts across our 60+ venues
  • The Press Up Social Club which organises regular fun-filled activities and gatherings for teams across the group
  • Wellness at work Events
  • Travel Incentives
  • Refer a friend scheme
  • External company discounts
  • Gym Membership discounts
  • Employment Assistance Programme – a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing.Our EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.

* Applicable to certain positions

Press Up Hospitality Group owns and operates over 60 venues in Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Press Up Hospitality Group to contact you for other opportunities within the Group.

Job Type: Full-time

Schedule:

Ability to commute/relocate:

  • Dublin, CO. Dublin D08: reliably commute or plan to relocate before starting work (required)

About Company

Company: Press Up Hospitality Group –

Company Location:  Dublin, County Dublin

About Press Up Hospitality Group -