Gas Boiler Repair Engineer Job at HomeServe in Twickenham

Job Description

HomeServe is now recruiting. Our growth strategy is opening up opportunities for qualified Gas Repair Engineers in Twickenham – salary £38,500

Are you passionate about giving great Customer service? Looking for a new challenge in a very Customer focused company? Our growth strategy as the largest independent provider of maintenance, repair and installation services for domestic boilers means we now have excellent full time opportunities for career minded individuals to join our team of directly employed engineers.

Our response to the COVID-19 Crisis:

· Full PPE & Social distancing measures with customers.

· All our People remain working on full pay; we have not furloughed anyone.

· Remote Assessments not needing to come into the office.

Additional information/Benefits

· Fully equipped and stocked, fit for purpose vehicle

· Full uniform and essential tool kit

· All work within a short radius of home address

· Leading edge technology through hand held device

· Overtime/Pension Scheme

· 240 hours annual leave each year, inc public holidays, increases by 8 hours per year up to 264 max

· Online benefits portal – online shopping, restaurants, cinema discounts etc

· Employee assistance programme/Access to our bespoke e-learning system


HSG provides a fleet of highly qualified and highly motivated engineers that service, maintain and repair gas central heating boilers in domestic settings. There is clear emphasis on service excellence and continuous improvement to support customer retention and growth.


As an established/service engineer you will represent the HomeServe brand and undertake service and maintenance work of gas appliances and central heating systems in domestic properties. You will provide industry leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth.

We are looking for people with the following qualifications and offer an industry leading reward package to attract the best in our field:


As an experienced repair engineer we need you to have the following qualifications:

· CCN1


· HTR1

· CKR1

· Full UK Driving Licence with less than 6 penalty points

· Experience of working on a variety of different manufacturer’s appliances

· Excellent communication skills both written and verbal

· Strong customer focus with the ability to deal with complaints


It would also be great if you had experience with:

· Manual Handling

· Asbestos awareness

· Working at heights

· Experience of working in an FCA Regulated environment

You’ll work in a fun, friendly inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done. You’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers’ lives.

Training & Support

In order to use the relevant systems and work as a Gas Engineer for Homeserve, you’ll need to undertake our extensive training programme. The initial training will consist of 4 weeks of support prior to being signed-off to work on your own. During week 1 the training will be Monday – Friday, 8am – 4:30pm and based in Nottingham. This will be classroom based training where you have a corporate induction to HomeServe and cover off Health & Safety, tools and equipment. There will then be 3 weeks where you ‘buddy’ up with an experienced Gas engineer in your area.

Could you be who we are looking for?

It’s our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.

To learn more about our People, careers and the benefits of working at HomeServe, visit https://www.homeserve.com/uk/careers-hub. You can also learn more about HomeServe on Twitter, Facebook, LinkedIn and check us out on Glassdoor.co.uk!

Job Types: Full-time, Permanent

Salary: Up to £38,500.00 per year


  • Additional leave
  • Bike to work scheme
  • Company car
  • Company pension
  • Employee discount
  • Sick pay
  • Store discounts


  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends

COVID-19 considerations:
· Full PPE & Social distancing measures with customers.

· All our People remain working on full pay; we have not furloughed anyone.

· Remote Assessments not needing to come into the office.


  • Gas boiler repair: 2 years (Preferred)


  • Twickenham, Greater London (Required)


  • UK Driving licence with 6 or less points (Required)
  • Gas Safe registered (Required)

Work remotely:

About Company

Company: HomeServe

Company Location:  Twickenham

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About HomeServe