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Fraud Investigator Job at esure Group – in Reigate

Job Description

Company Description
Here at esure Group, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development.

Job Description
We are currently looking for a Fraud Investigator to join our Reigate Fraud team on a full time, permanent basis.
The successful candidiate will help us tackle fraud threats to protect our customers and the company. This is a fantastic opportunity for someone with a genuine interest in fraud who is looking to progress their career further!
The day to day:
As a key member of our Fraud Prevention team, you will play an important part in detecting, investigating and taking action against fraudulently purchased policies.
Through evaluating indicators and investigating cases, the Fraud Investigator will capture and present evidence relevant to the case using multiple sources. You’ll work on actions such as voiding or cancelling policies based upon evidence collected and in-depth analysis completed.
Accurate maintenance of Case Management and additional databases is needed to enable the team to produce accurate MI. You’ll also collaborate closely with our Insight team, providing information on policy fraud rings for information sharing with the Insurance Fraud bureau or IFED.
As a team we strive to continuously improve, so you will be recommending changes to processes and procedures between Fraud Prevention Operations and other relevant esure departments, including ongoing maintenance of best practice and operational guides.


  • A good understanding of insurance products and/or past experience of fraud prevention/investigation in a financial field would be beneficial.
  • Attention to detail and curiosity for information are the key to success in this role.
  • Confidence with Word and Excel.
  • We are looking for a strong verbal and written communicator; someone who is able to take control of a situation and negotiate when needed
  • The ideal candidate will have the ability to work on their own initiative as well as part of a team.

Additional Information
What we will offer you in return:

  • Salary up to £24k (DOE)
  • A competitive salary that recognises your skills, experience and potential
  • 25 days annual leave plus 8 flex days (equivalent to bank holidays to be taken as and when suits you)
  • Bonus scheme
  • Flexible working – including hybrid working post covid
  • Staff discount on our products

At esure, we are committed to promoting equity, inclusion and diversity. We celebrate and nurture our diversity because it makes strong business sense and because it’s the right thing to do. We are passionate about making everyone feel welcome, included and comfortable bringing their whole self to work every day.
esure cares for our people, our customers, our society and our planet. We aim to ensure all colleagues and job applicants are given equal opportunity and our company is truly representative of all sections of society and our customers. esure is an inclusive environment which provides everyone the support they need to feel included, thrive, grow, meet their goals and have some fun.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We welcome you to ask about the flexibility you need. This might be part-time, job share or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role.
We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.

Location: Castlefield Road, Reigate RH2

Job Type: Full-time

Salary: £24,000.00 per year

About Company

Company: esure Group –

Company Location:  Reigate

About esure Group -