Field engineer – early finish, job security (education) Job at Interface Recruitment – in Leeds
Key parts to the role as Managed Service engineer:
You’ll be based out of the main office, but you will work in the field with the end customers (Primary schools based mainly in Leeds, Otley, Harrogate and a couple in Selby). There will be travel involved within the school opening times of 39 weeks, the remaining 13 weeks of the year are made of your holidays, training and other projects. The client also closes for the Xmas period for around 10 days.
The remaining parts of the 13 weeks not working with the Primary schools, are taken up with training and projects within schools.
Normal working week consists of 37.5 hours per week, Start and finish times within the 39 weeks are: travel to the first school for 9.00 am for 3 hours then travel to next school for the next 3-hour visit around 1.00 pm, the remaining one and half hours allows for travel and break time.
Most clients are flexible in allowing staff to start well before 9.00 am and as early as 8.00 am, thus meaning time to see their staff before school starts, but this must be arranged with the client. The early start also has the benefit of an early finish (mid afternoon
The Senior in-house team & help desk is available for guidance and assistance during the week, you will be included with any meetings with the client for the future development of the school’s IT, plus any installations at the school that can lead to overtime if you so wish to take, if not the opportunity will be offered to other staff.
Key parts within the daily role as Manage Service engineer:
Maintenance and upkeep of Client’s Windows servers, AD, User accounts, Systems infrastructure, Wi-Fi, end-users equipment PC’s – Laptops, iPad management, software, Licencing, Interactive equipment.
Plus monitoring of clients:
Server Space and Issues.
Monitoring of Backup on weekly
AV Checked and working on server and workstations –
Checking of Internet Speed/logging any
Ninja -TeamViewer deployed and working on the server & End-users.
Ticket logged notification to senior staff to discuss the best advice and solution to resolve.
Evaluation of current IT equipment, working alongside the school review Team. Advise clients objectively on where IT might make a difference to the School – business.
Planning the stages of the project and how each affects the School – business Co-ordinating the projects, agreeing with timescales and standards be met and monitoring these through the project, adjusting the plans where needed
Making sure there is a smooth change over from the old system to the new one Keeping management and clients updated on progress.
Most importantly, being an enthusiastic when building relationships with clients and willing to be a part of the team.
£25k dependant skill set, Company Pension scheme.
Company: Interface Recruitment –
Company Location: Leeds