Domiciliary Care Admin Assistant Job at Dignity Carers in Chipping Campden
Can you work in a fast-paced environment?
An exciting opportunity has arisen for a care team administrator to join our domiciliary care service. You will join a forward-thinking provider and become a key member of the team within our Cotswolds based office.
You will be responsible for:
All operational administrative tasks
Assist in training staff members and new hires
Managing calls from service users, staff, and liaising with external agencies in a professional and courteous manner.
Auditing care documents and preparing relevant information for staff and clients
Carrying out spot checks in the field
Managing and completing data input
Generating relevant reports
Organising and facilitating team meetings, documenting minutes, and feeding back effectively
Organising & undertaking service user visits if required
Participating in Quality Management Review Meetings, & taking minutes of such meetings
The candidate must:
Be a car driver and have previous experience in Domiciliary Care. This role requires someone who is familiar with working on care plans, assessments of service users, and who knows the industry.
Deliver high-quality care to service users in the local area, when required
You will also need some flexibility as you will share the on-call phone with the other staff members. Your role in the “on-call” rota will initially be on an advisory basis
Be able to cover a handful of care calls in the field in case of emergency staff shortages.
Have excellent attention to detail, great communication skills, and proven experience using relevant IT packages
Be passionate about working in the care industry and have an understanding of the industry.
Reference ID: DC002
Part-time hours: 20-25 per week
Job Types: Full-time, Part-time, Contract, Permanent
Salary: £19,000.00-£22,000.00 per year
- Company events
- Flexible schedule
- Day shift
- Monday to Friday
- Administration: 2 years (Preferred)
- Domiciliary care: 2 years (Preferred)
- A-Level or equivalent (Preferred)
- Carrying out requests from management as needed
- Maintaining stock and ordering supplies
- Answering emails and sorting post
- Answering phone calls and transferring them as necessary
Company: Dignity Carers
Company Location: Chipping Campden