Dental Receptionist Job at Bachelors Walk Dental in Lisburn

Job Description

Receptionist job description

Meet and greet patients to the practice

Arrange and organise the diaries for the clinical team members

Make appointments for patients

Handle patient enquiries: new and existing patients

Handle customer complaints within the complaints procedures

Work within an established team

Use word processing software

Use practice management software

Cash handling and invoicing

Essential requirements

Excellence in customer service and communication


Customer facing experience and training

Word processing and computer experience

Ability to work within a team but also work independently when required.

GCSE C grade or above in English and Maths (or equivalent)

Highly organised

Desirable attributes

Dental practice work experience

Dental nursing experience

General dental council registration or ability to register

Marketing experience

Previous roles with cash handling experience

Reference ID: 2021 receptionist

Part-time hours: 30-38 per week

Application deadline: 08/12/2020

Expected start date: 04/01/2021

Job Types: Full-time, Part-time, Permanent

Salary: £10.00-£11.00 per hour

Additional pay:


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

COVID-19 considerations:
Initial interview by Zoom, shortlisted candidates will be required to attend in person for an interview


  • customer service: 1 year (Required)


  • GCSE or equivalent (Preferred)




  • Providing chair-side assistance
  • Billing and maintaining patient records
  • Assisting with front office tasks as needed

Job Duties:

  • Greeting and welcoming visitors
  • Scheduling
  • Managing correspondence
  • Carrying out requests from management as needed
  • Answering emails and sorting post
  • Answering phone calls and transferring them as necessary

Work remotely:

About Company

Company: Bachelors Walk Dental

Company Location:  Lisburn

Job Category: Healthcare Jobs, Health & Medicine Jobs

About Bachelors Walk Dental