Customer Service Assistant Job at Inspired Gaming Group – in Folkestone
Location – Folkestone, J11 and M20. Must have own transport.
Flexible shift rota over a 7-day week.
We have an exciting opportunity within our Motorway Service team and we’re looking for someone with a positive and can-do attitude, who has good communication skills, approachable and alert. Experience is preferred but not essential as full training is provided.
The role of an Arcade Customer Service Assistant is to supervise an adult arcade gaming centre in all aspects whilst keeping the venue complaint, clean and tidy, welcoming and supervising customers and hazard reporting.
Overview of the Customer Service Assistant role.
To support the day-to-day operation of an adult gaming centre
Support and ensure cash management and collections are managed accurately and in accordance with company procedures.
Assist and supervise customers with any issues that arise.
To check all customers are conforming to all Gambling Commission legislation
To always maintain the highest standards for machines and venue.
Ensure your supervisor is always satisfied with the standards.
Help with relief cover for our other venues on occasion.
To follow and report any health and safety hazards that arise.
33 days of Annual Leave including Bank Holidays
Birthday Leave (An extra day off for your birthday)
Recommend a Friend Scheme – Put forward a friend to work for us to earn a bonus (Subject to T&C’s)
Enhanced Family Friendly Policies
Company pensions above statutory level
Employee Assistance Programme
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company: Inspired Gaming Group –
Company Location: Folkestone