Customer Service and Sales Advisor Job at Global Student Accommodation – in Dublin, County Dublin
Dublin City Location
Yugo is the first truly global student housing management company enabling students to ‘Live their best life’! Yugo acts responsibly toward the planet and responds to the needs of its diverse spaces, creating a safe, comfortable, and open environment for students and team to thrive.
As Customer Service and Sales Advisor, you’ll be the first port of call for our residents and visitors and use your customer service experience to handle any queries with empathy and professionalism.
You will also help to drive our summer business which will consist of short terms lets.
Not only that, you will play a key role in our sales and marketing plans, keep our student database up to date and use your creative ideas to organise loads of fun and inclusive student events for our residents – there will be lots to keep you busy!
Key responsibilities include:
Provide a friendly and professional customer service to students living in the residences
Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and/or seeking support where necessary
Conduct regular viewings for future student residents, including appointments and walk-ins
Get involved in sales and marketing activity in order to ensure the residences are full and all marketing channels have been utilised to their full potential
Follow and implement all operating procedures
Ensure that the safety and welfare of all our residents is always maintained
Organise and communicate social events for residents
Ensure Health & Safety policy and fire safety procedures are always adhered to
Ideally you will have some relevant experience within sales customer service and administration ideally within student accommodation, hotels or similar industry.
If this sounds like the right fit for you, we would love to hear from you! Please send us your CV and we’ll invite you in for a chat.
Company: Global Student Accommodation –
Company Location: Dublin, County Dublin