Overview

Client Insight Executive – IT, Office & Stationary Jobs in London – England at GfK UK

Title: Client Insight Executive – IT, Office & Stationary

Company: GfK UK

Location: London – England

Type: Full Time

Category: IT/Tech

Job Description

With clients at the centre of all we do, the Client Insight Manager is the link between GfK and our IT, Office & Stationary focused consumer sector clients. As part of the Market Insight team, the role brings together industry and product knowledge to provide solutions. The ideal candidate will have strong interpersonal skills and use these to truly understand clients businesses and challenges. The successful candidate will be able to drive engagement through actionable insight and innovative solutions.

This is the ideal opportunity for an early-stage career professional, who seeks a launchpad for a career in market research, data insight or strategic consulting and who wishes to develop a broad skillset in data analytics, client consulting, project management and stakeholder engagement.

Main Responsibilities:

Start to manage a defined list of clients, supported by your line manager

Ensure client service is delivered to the agreed standard, meeting the service level requirements for contact and presentations

Create awareness across the broad range of GfK solutions

Maintain Key Account Plans where applicable for your accounts

Work cross functionally within the local business to ensure client needs are met and questions answered

Identify leads and opportunities within your client base and pass these to the sales team

Work with the client delivery team to ensure data quality and deliverables are timely, fit for purpose and meeting client needsHave basic market and product knowledge

Support and deliver Company strategy

Ensure the CRM system is constantly updated and maintained

Core Competencies:

Passion, energy and drive

Enthusiasm to learn and develop

Market knowledge and understanding

Research knowledge and understanding

Computer literate, able to learn and use bespoke systems

Client focussed every day

Able to build tailored presentations for manufacturers and retailers, using a storyline approach

Eye for detail and high quality standards

Able to maintain client relationships

Good communication skills

Desirable:

Experience or exposure to IT, Office & Stationary based consumer industry

Knowledge of Office equipment industry relevant products & brands etc

 

About GfK UK