Overview

Assistant Shop Manager Job at St John & St Elizabeth Hospital in United Kingdom

Job Description

St John & St Elizabeth Hospital

  • United Kingdom


  • Permanent

  • Full-time

Job Title: Assistant Shop ManagerSalary: £20k per annumHours: 37.5 per week, working 5 out of 7 days per week including weekends and bank holidaysLocation: 86 St John’s Wood High St, St John’s Wood, London NW8 7SH Do you have experience of successfully leading a team?Are you passionate and creative?Are you flexible, adaptable and willing to learn? We are excited to be able to offer you a new opportunity to join our team at St John’s Hospice. We are looking for an experienced Assistant Shop Manager to join us in the management of our flagship charity shop, located on fashionable St John’s Wood High Street; our shop has a reputation for designer brands and one off pieces. You will work closely with the Area Shop Manager and the Fundraising Department, to engage with the local community, maximising the sales potential of all donations, so as to raise vital funds for St John’s Hospice, which is a part of the Hospital of St John and St Elizabeth. Located in St John’s Wood, St John and St Elizabeth Hospital (HJE) has an international reputation for providing the highest quality of private healthcare to patients, with the addition of all profits, going directly to support the palliative care for over 4,000 patients and their families at the onsite Hospice. We are looking for a conscientious, hardworking individual; with a proven passion and experience of charity retailing, to join our expanding team. Am I the right person for this Assistant Shop Manager role? Highly organised, hardworking, creative, self-starter who thrives and can easily adapt within an ever changing environment.Experience of running a retail outlet.Possess the ability to manage a volunteer workforce ensuring they are engaged, well trained and good ambassadors for the brand. Confident, positive and outgoing with great communication skills.The ability to meet and exceed the expectations of customers by providing outstanding customer service, in a welcoming environment making the shop the ‘go to’ destination for charity retail shoppers. Proven management experience in meeting and exceeding revenue targets in a high turnover retail or charity sector environment.Commercially astute.Possess visual merchandising experience, able to create displays that show goods to best advantage and maximises sales.Open and adaptable to change and able to support others through it.IT Literacy and numeracy skills. (Using email systems, and online resources; be aware of and be open to the role of social networking and e-commerce.) What are the responsibilities of the Assistant Shop Manager role? Working with the Area Shop Manager in organizing, and planning daily to weekly strategies.Effectively managing incoming donations, to meet and exceed weekly, to monthly sales and gift aid targets; including an awareness of the current GDPR legislation.Ensuring visual merchandising is attractive and effective in achieving sales targets. Delivering a high standard of merchandising and maintaining a consistent awareness of emerging and current trends.Engagement with the local community through consecutive levels of excellence in customer service, whilst expanding the knowledge of these customers and donors in the work of St John’s Hospice.Natural ability in working with and strengthening our pool of volunteers through effective management; recognising their individual interests and passions and utilise this through effective management, coaching and training.Supporting and implementing the long term ‘Volunteer Strategy’ as outlined by the Area Shop Manager and Volunteer Manager. Maintaining a clean and tidy work environment, ensuring that all H&S regulations are met.Understanding of and commitment to adhere to safety and staff health and wellbeing principles.Further duties included within the role include, but are not limited to manual handling, pricing, steaming, paperwork, admin, gift aid (processing and sign ups). Why apply for this role as Assistant Shop Manager? At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; from 27 days annual leave, generous private healthcare cover, contributory pension schemes – including continuation of the NHS pension. Working with us, all eligible employees receive;Competitive pay with progressive band structuringPrivate healthcare cover Ongoing training and development programmesDiscounts at local, national and online shopsInterest-free season ticket loansCycle to work loan schemeEmployee “Service Excellence” recognition rewardsChildcare vouchers If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you. Email your CV and covering letter to

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About Company

Company: St John & St Elizabeth Hospital

Company Location:  United Kingdom

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About St John & St Elizabeth Hospital