Allocations Admin Advisor Jobs in Minehead – England at Butlins
Title: Allocations Admin Advisor
Location: Minehead – England
Type: Full Time
Butlin’s is looking for new recruits to come and join them this summer. If you enjoy working with others, are ready to learn something new, roll up your sleeves, get stuck in and have some fun – we might have your next job waiting for you. Working at Butlin’s in Guest Services means being part of a big-hearted team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
We know that It takes a team effort to put on the show here and we’re looking for likeminded people who – like to work as part of a team. are comfortable and confident to talk to our guests. are comfortable to work in a busy environment and can dial up the energy when it’s required. Have a positive outlook and a ‘can do’ attitude.
Can deliver a high level of service and will always strive to exceed the guest’s expectations.
You willbe working as an Allocations & Admin Advisor within our Guest Services Department, delivering exceptional customer service, ensuring our Guests leave with a magical holiday experience. This role required flexibility as the hours that are available will include working some evenings and weekends. If you think you go that extra mile to ensure a happy holiday come and be a part of the 2021 Guest Services Team.
Key responsibilities and duties include Covering the Resort Switchboard Covering Lost Property Administration duties within the Allocations & Admin Department Sorting and sending of incoming and outgoing daily Resort Post All aspects of Caravan Administration, owner queries, making packs, checking in Assisting in the allocation of Seated Arena Breaks Work closely with all Guest Services Team looking after Guests either in person or by phone to achieve Resort targets and provide exceptional levels of customer service Provide information and strive to exceed customer needs Assisting our value chain on Resort, in Hemel and the other Resorts when required.
RequirementsThe ideal candidate should:
Be computer literate Have passion and enthusiasm Enjoy working as part of a team Have great listening skills (encouraging dialogue/delivering clear messages) Be able to Handle Guests and calls in an empathetic manner (discovering and responding to Guest needs) Have a tenacious attitude to work and a work ethic aligned to a Counsellor Sales Approach rather than Hard Sell. We think working at Butlin’s is a pretty special place to be and here are just a few of the benefits for working with us:
Resort discounts on food and drink in our retail outlets. Free use of many of the resort facilities for you, and significantly discounted rate for your friends and family. Subsidised OFSTED Nursery facilities available on resort Discounted Bourne Leisure holidays for you, your family and friends Free parking on resort Reward and recognition schemes including long service and team member of the month as well as lots of other team incentives.
If you think you have what it takes to come and be part of our team, we’d love to hear from you.