Administrator

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.

Job Description

Job Title: Administrator

Job Type: Permanent

Hours: 37.5 hours per week – Full Time & Part time positions available

Job Location: Shepton Mallet

Salary: £20k-£22k – 24 Days holiday + Bank Holidays

Additional Benefits –

Generous Benefits including a yearly bonus, private healthcare & birthday leave & many more

Main Purpose of Role

To operate and maintain the administration and customer service needs of the SGS department.

Key Accountabilities

To deal effectively with incoming enquiries by providing accurate and up-to-date information on the certification process offered by SGS.

To organise and administer certification services to a high level maintaining accuracy to an excellent standard.

To manage customer applications for certificate requests and act as one of the primary contacts to coordinate any issues and/or information requests.

To work effectively with other teams locally and abroad delivering certification services, providing the teams with relevant information to ensure they can qualify compliance of the requests and responding to any requests for additional information when necessary.

To communicate effectively between the customer and service delivery teams to achieve compliance to relevant country standards and to ensure clients are provided with completed certificates.

To maintain a professional corporate image at all times when dealing with customers and SGS offices.

To assist the Operations Manager with general sales activities when required, e.g. mail-shots, exhibitions.

Qualifications

Qualifications

Skills & Knowledge

Essential

Good written and verbal communication skills

Ability to prioritise work load

To be accurate and organised

Competent in Microsoft Word & Excel

Experience

Essential

Fluent in English and any other language are an advantage

Good communication skills

Target and customer focused

Additional Information

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days