Admin and Business Support Officer (Level C) Job at Leicester City Council – in Leicester
Are you an experienced administrator who would like to be a part of our ever-improving service ensuring children are at the heart of our work?
This is a fantastic opportunity for an Admin and Business Support Officer (Level C) to join Children’s Services and play a key role in improving life for families and children. The various teams across the service are dedicated to children’s social care to support the most vulnerable people in Leicester. As the service is large, the work is varied and we have many different locations across the city, you’ll have the opportunity and exposure to learn new skills and build on your experiences.
Working in a friendly and welcoming team you’ll provide administrative support to the service which could include minute taking, maintaining records, reception duties and processing financial aspects of the role.
Based at Halford House, you’ll work across a range of City Centre locations in Social Care and Education services.
Full-time, Permanent positions, working 37 hours per week.
As a confident Admin and Business Support Officer, you’ll ensure the service runs smoothly by responding to face-to-face enquiries, answering the telephone, responding to emails; resolving enquires in an efficient way. You’ll be responsible for maintaining accurate electronic filing systems to ensure all records are up-to-date and remain confidential as well as process payment of orders/invoices or payments direct to individuals. You may be required to support meetings by taking notes/minutes, cover reception duties and switchboard services.
What you’ll need
You’ll have some experience of carrying out administration tasks, supporting meetings as well as have a good understanding of the importance of customer care. Using good verbal and written communication skills, you’ll provide excellent customer service when resolving and responding to a variety of enquiries. With strong organisational skills, you’ll be able to work under pressure, in a fast-paced environment; ensuring telephone enquiries are answered in an efficient manner. You’ll have proficient IT skills to carry out general administrative tasks, maintain records and databases and produce simple reports to aid service delivery. Working with speed, accuracy, and high attention to detail, to deliver a high-quality frontline service.
For an informal discussion about this post, please contact Louise Remzi-Browne, on 0116 4542089
Assessments will be w/c 9th August 2021 and interviews will be thereafter.
Previous applicants need not apply.
Job Reference: LCC02142
Company: Leicester City Council –
Company Location: Leicester