Account Development Manager Job at DHL – in Birmingham

Job Description


Position: Account Development Manager

Grade/Salary: RCS I

Location: Birmingham –Up to 50% Travel

Contract Type: Full-time – Permanent

Closing date for all applications: August 5th, 2021

Are you a motivated, organized person seeking a demanding and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

If this sounds like a team you’d like to join … keep reading.

We make promises to our customers, and we’ll make promises to you too.

As the Account Development Manager, you will play a crucial role in supporting the recent implementation of Customer BASICS. Customer BASICS is a global programme designed to ensure industry leading account management which involves the design and use of detailed account plans to support our customers growth for now and for the future.

This role combines the experience and knowledge of our operations team with the experience of Subject Matter experts to identify key products or services that could be offered to our existing customers to enhancing their business while at the same time supporting our net growth.

Within this role you will be tasked with identifying opportunities to introduce new products and services to our Customers and then by planning ahead work with the Account Owners to introduce and implement these products and services in order to support with the delivery of our net growth agenda. You will maintain effective relationships with customers; Develops, commercializes and delivers high quality/ innovative services and solutions; Inspires customers and gains their commitment,

The key responsibilities in this role include;

Develop and leverage constructive relationships within assigned accounts whilst acting as key development contact for customer on a local level.

Maintaining access to key decision makers and establishing a coach network.

Continuously reviewing business potential and identifying potential business opportunities.

Conducting research meetings with customer and leveraging coach networks to identify new opportunities.

Present solution proposals and business fits to decision makers, engage in negotiations and closing deals.

You won’t find another job like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:

Strong customer facing sales experience.

The ability to assess customers business set up and offer suitable solutions to meet their needs.

Strong negotiation, sales and closing abilities.

The ability to network and identify key decision makers and build strong relationships.

The ability to work with multiple stakeholder and guide and influence them in making the right decisions.

What you’ll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.


88-98 Wingfoot Way, Birmingham, Birmingham, Great Britain

Posted Date




Day-time only

Supply Chain


About Company

Company: DHL –

Company Location:  Birmingham

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About DHL -