1st Line Support Engineer – Helpdesk Job at Greenfield – IT in Llandrindod Wells

Job Description

1st Line support – IT Helpdesk


Llandrindod Wells

I am currently working on behalf of a really exciting customer based in Mid Wales who are currently looking for a 1st Line Support Engineer to come in and join the team.

This is a fantastic opportunity for an entry level graduate or equivalent to come in and join a really supportive team of engineers who will grow and develop their experience and understanding of a 1st line role.

The successful candidate will be

  • Answering calls on the IT Helpdesk
  • Supporting clients with 1st line resolutions
  • Escalating further issues to 2nd/3rd line team
  • Must have a keen interest in IT and Support
  • Excellent communication skills

This is a great opportunity for a 1st line support engineer to come in a join the team and really take the next step of their career. If you are interested please contact Eleanor.

Reference ID: EC14561

Job Types: Full-time, Volunteer

Salary: £17,000.00-£20,000.00 per year



  • 1st line support: 1 year (Required)

Work remotely:

About Company

Company: Greenfield – IT

Company Location:  Llandrindod Wells

Job Category: Engineering Jobs, Mechnical Jobs, Electrical Jobs

About Greenfield - IT